Payment Platform

Isabella Jewels makes use of PayFast in order to promote secure and efficient transactions. As such their respective terms of service will be applicable to online transactions.

What personal data we collect and why we collect it

When visiting our site or using our services you may decide to provide us with your personal information. When doing so, we may store all your personal information whether written or verbally provided. We may also collect information automatically from you. We may collect, use and share the following categories of information about you (unless otherwise restricted by law).

How we may use your data:

• To complete a sales order
• To respond to your comments, inquiries and requests
• To facilitate returns
• To improve our customer experience

Categories of data we may collect:

• Your name and surname 
• Your email address
• Your physical address
• Your payment information

Who we may share your data with: 

• Payment service providers
• Shipping providers
• Fraud and security service providers

Security

While we strive to safeguard and protect your personal information from unauthorised use, disclosure and access we cannot guarantee or warrant the security of any information you disclose to us. 

Accessing and Updating your information

If you have created an Isabella Jewels account you can review and change certain personal information relating to your Isabella Jewels account at any time by logging on to your account or feel free to contact us via any of our communication channels. 

Marketing Choice / Opt- out

We would love to communicate with you via our marketing initiatives should you wish to hear from us. 

Email promotions: To opt out of receiving email promotions that we send you, follow the unsubscribe link/ button in any of our promotional emails.

Cookies and Tracking Technologies

You are always free to cancel cookies if your browser permits. However in doing so, you may not be able to navigate the full features of our website. Should you decline, we may still be able to identify your web browser, computer or mobile device when you access our website even if you disable cookies.